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Business IT assistance

Practical help with the computers a small business runs on, from a shop with a workbench rather than a call centre.

At a glance

Suits
Small businesses without in-house IT
Covers
Machines, parts, repair, replacement planning
Location
One workshop, in DeLand
Start with
A written enquiry

What this is

Most small businesses do not need an IT department. They need somebody who knows their machines, can fix one quickly when it breaks, and can advise on what to buy next without turning it into a project.

That is what a computer shop with a workshop is well placed to do, and it is worth being precise about the boundary rather than implying more.

Where we are genuinely useful

Specifying and supplying machines for a team. Standardising a mixed fleet over time. Diagnosing and repairing failures. Planning replacements before they become emergencies. Advising on storage and backup so a failed drive is an inconvenience rather than a crisis.

  • Specifying and supplying machines by role
  • Repair and diagnosis when something fails
  • Upgrades that postpone a replacement cycle sensibly
  • Backup and storage planning
  • Data recovery when a drive fails

What to ask us about rather than assume

Anything involving your premises, your network, or an ongoing managed arrangement is worth asking about directly. We would rather tell you plainly what we do and do not take on than let a web page imply a service and disappoint you later.

Asked at the counter

Do you provide ongoing managed IT services?

Ask us, and we will answer for your specific situation. This page will not claim a managed-service offering in general terms — that is exactly the sort of vague promise that wastes a business owner's time.

How do we start?

Send an enquiry through the contact page on the main site describing the business, roughly how many machines, and what is prompting the question. That gives us enough to give you a useful answer.

Tell us about the business

A short description of the setup and what is prompting the question is enough.

Start an enquiry